Without information, we can't assess your situation or offer solutions. If that's too complicated or insufficient, let's just forget about it and I'll ask the question on another site.įeel free to try elsewhere. That's the most exhaustive information I can supply.
I'm looking for some savvy person on here who might be able to tell me: either - where I can find a driver for that little dongle which is free or - where I can find a place to pay Toshiba for using their Bluetooth Assistant/Manager software WHICH DOES THE JOB. The Device manager shows: Ralink Motorola BC4 Bluetooth 3.0+ HS Adapter. I got it somewhere in order to be able to use the laptop to send music to my speaker - which I can do from my cellphone, and my Compaq 620 laptop running 64-bit Windows 7 by using a very small dongle with the word CSR 4.0 printed in white letters on it, by using the Toshiba Bluetooth Assistant/Manager software which is a 30-day evaluation version - after which they'll want to be paid - except that I wouldn't know who, how, or where to pay them !
No, the little dongle I m using did not come with the laptop. I thought I'd made my original question really simple and clear. I'm close to 80 years old - and this is getting just too much for me. Does the HP provided software (linked above, the manager portion) detect the device you have? I assume you have one of those very small USB devices. Can you look in Device Manager to see if you can identify the product you do have? This confirms that the BT device is not the one that shipped with the laptop.